Not only is Profource the Oracle specialist in the Netherlands, but we also distinguish ourselves as true experts in the fields of finance, HR, procurement and supply chain management, business intelligence [BI], project control, reporting and administration. Our understanding of both process and ICT is unique in the industry and forms the basis of all our services: from ERP Consulting and Business Consulting to Application Management and Service Desk.
If you are migrating to the cloud, be that Oracle Cloud or a private cloud, you couldn’t be in better hands than those of Profource. We are Europe’s Oracle Cloud implementation specialists, and our methods have been tried and tested with major clients. Both our implementation methodology (FAST) and our applications management service (CALM) are based on best practice. We will offer you a package based on a set approach, schedule and/or price, tailored to your needs. That way you won’t need to re-invent the wheel yourself and you will know exactly what to expect.
- ERP Consulting. We provide ERP specialists on a project-by-project basis to implement, manage or further develop the operation of your Oracle Business Suite, Oracle Cloud or NetSuite applications. That done, we assume full or partial responsibility for the project, deploying the necessary project leaders, implementation consultants, technical consultants, application testers, trainers and other relevant specialists.
- Business Consulting. Our solutions architects, business consultants and project managers optimise your processes, using Lean Six Sigma, Agile/Scrum or Prince II methodology. Profource consultants distinguish themselves from traditional consultants by their unique combination of a multi-process approach and their expertise in optimising Oracle and NetSuite applications. We service your entire needs: from identifying the issues and clarifying what needs to be done in a realisable business case, to translating and executing the proposed actions at all levels within the organisation. We leave no job undone.
- Application Management. We provide both technical and functional management of your Oracle applications. For example, we can take care of your user support service, incident management and change requests, as well as your staff training. If necessary, we will also provide customer-specific solutions, such as for conversions and interfaces.
- Service Desk. This desk is run by experienced Oracle consultants who possess in-depth knowledge of, for example, finance, HR, BI, procurement and supply chain management and offer outstanding 1st-, 2nd- and 3rd-Line Support. You decide how much support you need, the complete 3-tier package or simply the tiers you prefer to outsource. We will also make clear arrangements with regard to priorities, response times and the deployment of extra consultants. It goes without saying that we will be more than happy to sign a transparent Service Level Agreement with you. That way you know exactly what to expect from us and at what cost.
We are keen to make giant strides with you in optimising the service of your choosing, and look forward to meeting you to discuss your needs.