When you approach us with a view to outsourcing your administrative processes, the first thing we do is work closely with you to examine the business case for doing so, along with the deliverables. That way the cost benefits are crystal clear, as are our guaranteed KPIs and SLAs. Only then do we unburden you of the agreed processes. Our specialists implement the processes on-site during the first few months of the arrangement in order to familiarise themselves with the inner workings of your organisation and engage in informed discussions with you about the operational instructions and potential areas for improvement. Once everyone’s in complete agreement, we commence with the transition.
Profource is equipped to manage a range of services on your behalf, such as credit and debt control, cash management and master data management. We do this with a carefully selected team of enthusiastic young professionals steeped in knowledge of finance and adept at using Oracle and other ERP systems. They function as a true team – acting as backup for one another – and are renowned in the field for their professional standards, productivity and adaptability. We handle periods of peak activity effortlessly, and have the human resources to ensure same-day uninterrupted capacity in the event of sick leave. You don’t have to lift a finger; we arrange everything.
Profource is ISAE 3402 certified, which means our internal controls comply with internationally recognised standards.
We are keen to make giant strides with you in optimising the service of your choosing, and look forward to meeting you to discuss your needs.