Gemeente Rotterdam (Rotterdam municipality) benefits from robot assistance
Rotterdam, a city with many faces. The largest port in Europe, exceptional architecture, various museums, cozy cafés and, of course, the skyline that has earned Rotterdam the nickname 'Manhattan on the Maas river'. Due to its past as a labour city, Rotterdam is still characterised by honesty and hard work.
- Over 11,500 employees
- 588,490 inhabitants
- Manhattan on the Maas river
- Start in March 2021
- Robotic Process Automation
- RPA project team appointed
In order to be able to deploy its manpower even more efficiently, the purchasing department of the Gemeente Rotterdam decided to investigate the possibilities of further automation. Together with Profource, the existing processes were critically examined to determine which were eligible for Robotic Process Automation (RPA). Profource started to work on automating the completion of purchase orders in Oracle EBS.
Gemeente Rotterdam and Profource together formed an RPA project team and developed a business case. Gemeente Rotterdam has already five working robots and several in development. One of these working robots has been developed for the Purchasing Department.
Profource implementation consultant Jos: ‘We have developed a robot that processes lists of purchase orders and checks whether they can be closed. The robot runs through the list line by line and, depending on the status, performs certain actions on the basis of a decision tree’.